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Belgium · Pilot programme

Vox · AI phone host

One line. Two languages. Every booking taken.

A Brussels dining room answers in French to one caller and English to the next, and nobody knows which is coming. Vox handles that switch mid-service, checks what is genuinely free, and records the booking.

A blue velvet banquette and marble tables laid for service

Shipped, not promised

Already answering, on the other side of the world.

Vox is not waiting for its first customer. As VoxTable it runs in Australia, taking real bookings for venues that pay for it — which is why we are willing to bring it to a market as demanding as this one.

  • Answers on the first ring, at any hour of service
  • Checks the real book before promising a table
  • Every call kept, with a transcript to settle any dispute
  • One view of what the phone actually did this week
We used to lose tables every Friday night just because nobody could reach the phone. Bella picks up every single call — and the bookings just appear on our screen. It paid for itself in the first week.
Natalia Owner · Natalia's Bistro, Sydney, Australia

For venues in Belgium

Built for Belgium's table culture.

From Brussels brasseries to canal-side cafés, the phone rings right through service. Vox answers it — in French or English — so your team can stay with their guests.

The guild houses of the Grand-Place in Brussels
A relaxed continental café interior between services

How it works

One forward, and the line is covered.

Keep the number your guests already have

Nothing is installed in the venue and nobody has to learn a new screen. You choose whether Vox covers every call or only the ones nobody reaches in time.

It answers, and it picks up the language

The caller speaks; Vox follows them into French or English and stays there. It works out the date, the number of people and the awkward details, checking what is free as the conversation goes.

It lands in the book, with the recording attached

Confirmed covers arrive where your staff already look, each one carrying the call, the transcript and the recording — so a contested reservation has an answer.

Belgium pilots

We're bringing Vox to Belgium — with pilot partners, not promises.

Two languages on one number, Belgian numbering and the booking software your venue already runs are things we build alongside the first venues willing to put us on a live line — not claims we make in advance of them.

  • Keep your number; a forward is the entire installation
  • We agree what a good result looks like before the first call
  • Terms settled venue by venue — no price list, nothing to cancel

What we will and won't do

A person takes over when the call needs one

Complaints, large tables, anything out of the ordinary — Vox passes the call rather than guessing. Every conversation stays reviewable afterwards.

GDPR and the EU AI Act

A voice agent speaking to consumers falls squarely under the AI Act's transparency duties. We treat that as a design constraint rather than a footnote, and call data serves the booking, not a profile.

Language is not an afterthought here

Belgium is not a French market with English bolted on, and we will not ship it that way. Which languages a venue actually needs is one of the first things a pilot establishes.

What Belgian venues ask us

Can it really switch between French and English?
Handling both on one line is the specific thing a Belgian pilot is built to prove. We would rather demonstrate it on your calls than assert it on a website.
What about Dutch?
Not built. Serving Flanders properly means Dutch, and that is a real commitment rather than a toggle — it follows demand from venues, not the other way round.
Do you have a Belgian number?
Not yet. Numbers here need an approved regulatory bundle, which comes through the pilot programme. A forward from your existing line works in the meantime.
Where is call data stored?
Outside the EU today, which requires contractual safeguards. A European data path is part of what we are putting in place for this market.
Will guests be told it's an AI?
Yes, at the start of the call. The EU AI Act requires it for consumer-facing agents, and we would do it regardless.

Try it on a bilingual line

Tell us which languages arrive on your phone in a normal week, and we'll put Vox on a call that sounds like one.