Legal
Privacy notice
This notice covers biteperk.com for visitors in the United Kingdom. Biteperk Ltd is the controller of the personal data described here. It explains what we collect, why, the legal basis for it, and the rights you have under the UK GDPR.
Who controls your data
Biteperk Ltd, a company registered in England and Wales (company number 17379647), registered office 124 City Road, London, England, EC1V 2NX, is the data controller for enquiries made through this site from the United Kingdom.
Biteperk Ltd is a subsidiary of Biteperk Pty Ltd (Sydney, Australia), which operates this website and builds the Vox product. You can reach us about anything on this page at sales@biteperk.com.
What we collect on this site
The contact form asks for your name, work email, venue name and message. We use these to respond to your enquiry and, if you ask about a pilot, to organise it. Nothing else on this site collects personal data: there is no advertising tracking, and no analytics cookies run without consent.
Our lawful basis
We rely on legitimate interests (Article 6(1)(f) UK GDPR) to answer a business enquiry you have chosen to send us — responding to it is what you asked for, and the data involved is limited to the enquiry itself. Where we place non-essential cookies we rely on your consent instead, which you can withdraw at any time through Cookie settings.
Where it goes, and transfers out of the UK
Form submissions are stored with our infrastructure provider, Google Cloud (Firestore), in an Australian region, and a notification email is sent to our team. That is a transfer of your data out of the United Kingdom.
The United Kingdom has no adequacy regulations for Australia, so the transfer needs a safeguard under Article 46 UK GDPR. We are putting an International Data Transfer Agreement (or the UK Addendum to the EU standard contractual clauses) in place together with the transfer risk assessment that must accompany it. Until that is complete we keep the transfer limited to the enquiry itself. If you would rather not have your details leave the UK, email us instead of using the form and tell us so.
How long we keep it
Enquiries are kept for as long as needed to handle the conversation and any pilot that follows, then deleted. You can ask us to delete your enquiry at any time.
Your rights
Under the UK GDPR you have the right to ask us for a copy of your personal data, to have it corrected or erased, to have its use restricted, to object to our use of it where we rely on legitimate interests, and to receive it in a portable form. Write to sales@biteperk.com and we will act on it within one month.
You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority, at ico.org.uk or on 0303 123 1113. We would rather you came to us first, but you do not have to.